Online Pathway · Reception and Office Support

Get Into Reception and Office Work

Maybe you want the job that keeps a whole office moving. Reception work is diaries, calls, visitors, invoices and quick problem solving. This one is online, self paced, and open when you are.

From €29per week, interest free
400 Hoursof study, roughly
No Examsever
Onlinestudy whenever suits
At a Glance

Course Snapshot

Study AreaReception and Office Support
Study HoursAbout 400 hours
DeliveryOnline, study whenever suits you
AssessmentNo exams, ever
ExtrasCPD credits on completion
PaymentsFrom €29 per week
Comes with
  • Certificate and Diploma together
  • Customer service skills covered
  • 14 day money back guarantee
  • Career Centre from day one
Who It’s For

Why Do This Course

The Way Into A Company

Reception puts you in the building, meeting everyone, learning fast.

Skills That Move With You

Diaries, invoicing and customer care work in any industry.

No Exams To Sit

Nothing to cram for. You work through it and it counts.

Where The Skills Fit

Where These Skills Could Take You

Reception jobs sit in offices, clinics, hotels and building sites alike. The day is phones, visitors, bookings and a hundred small fixes.

Receptionist

Run the front desk and the phones.

Office Support Assistant

Back up the team with the small jobs.

Front Desk Coordinator

Own the arrivals, diaries and rooms.

Customer Service Administrator

Answer customers and fix problems.

Clerical Officer

Handle forms, files and records.

Admin Assistant

Keep the paperwork flowing.

Call Centre Receptionist

Take calls and route them well.

Visitor Services Assistant

Look after people the moment they arrive.

Roles where these skills are useful, not promised outcomes. Every job is different, and some ask for more study or experience.

The Course

What You'll Learn

Reception topics first, then five Diploma blocks.

01
The Front Desk
The job people see when they walk in.
Role of a Receptionist
Effective Business Communication
Customer Service Skills
Customer Relationship Management
02
Running The Day
Keeping diaries, files and rooms straight.
Organise Schedules
Office Organisation and Procedures
Time Management, Ethics and Professionalism
Workplace Health and Safety
03
Money And Software
The finance jobs that reach reception.
Dealing with Invoicing, Credit Policies and Cash Management
Using Microsoft Excel
Introduction to Microsoft Word
04
Diploma Blocks
The wider admin picture.
Communication
Customer Relations
Workplace Practices
Financial Data
Project Management
Included

What You’ll Get

In the Course

  • Front desk, calls, visitors, service
  • Organisation, schedules and procedures
  • Money, invoicing and cash
  • Diploma, projects and financial data

As a Student

  • Online, study whenever suits you
  • No exams, none at any point
  • Money back, 14 day guarantee
  • Career Centre, open the day you enrol
Why This One

What Makes It Different

Three points to note.

01
Invoicing And Cash Covered

Reception here includes invoices, credit policies and cash handling.

02
Two Levels In One Pathway

The reception certificate plus the business administration diploma.

03
Membership In Ireland

Free student membership of the Association of Professional Administrators in Ireland.

The Credentials

What You'll Earn

PATHWAY

Certificate of Achievement

Plus CPD credits and a year of membership

Certificate Of Achievement

Issued by the college on successful completion.

CPD Credits

Credits that build your professional record.

Administrators Membership

Free student membership for twelve months on completion.

Getting Started

How It Works

Step one

Reach Out

Tell us what kind of front desk you picture.

Step two

Hear The Detail

An advisor runs through topics and timing.

Step three

Pick The Payments

Upfront, or weekly, fortnightly or monthly.

Step four

Get Going

Enrol and open the reception topics.

The Investment

How to Get Started

From €29 / week
Pay upfront, or on an interest free plan.
No deposit, no credit check
Weekly, fortnightly or monthly
14 day money back guarantee
The administration fee is excluded
Enquire Now
Good to Know

Common Questions

Do I need experience?

No. The pathway starts with the basics of the role.

How much study is it?

About 400 hours in total, at whatever pace suits you.

Are there exams?

None, ever. The work itself is the assessment.

Does it cover money handling?

Yes. Invoicing, credit policies and cash management are all in there.

What software is included?

Microsoft Word and Excel, taught from the ground up.

What do I get on completion?

A Certificate of Achievement, CPD credits and a year of student membership.

Is this course accredited?

It is accredited by ICOES and the CPD Standards Office. It is not a QQI course and not a national award. Front desk hiring turns on how you handle people and a busy diary, which is what you practise here.

Can I change my mind?

Yes. A 14 day money back guarantee applies, less the administration fee.

Delivered By

About the College

This course is delivered by The Career Academy.

It is an ICOES accredited centre and holds accreditation with the CPD Standards Office. It partners with Xero on the software side.

ICOES accredited centreCPD Standards OfficeXero partnerCareer coaching included
Front Of House

Enquire Today

Imagine the morning rush arriving, and every one of them leaving sorted.

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