Online Course · Office Support

Take the First Step Toward a Career in Office Support

If you like keeping an office running, this is your start. Lessons cover phones, schedules, records, customer service and invoicing. Word and Excel are in there too.

From €29a week, interest free
Eleven Topicsfront desk to invoicing
Self Pacedno class times
No Examsever
At a Glance

Course Snapshot

Study AreaReception and Office Support
TopicsEleven, front desk through to invoicing
DeliveryFully online, self paced
PaceStudy whenever suits you
AssessmentNo exams, ever
PaymentsFrom €29 per week
Comes with
  • Association membership included
  • Career Centre access
  • Interest free payment plan
  • Study from anywhere in Ireland
Who It’s For

Why Do This Course

Skills Every Office Wants

Phones, diaries, records and service skills travel across jobs.

Handle The Money Side

Invoicing, credit policies and cash handling are in the course.

Get A Body Behind You

A twelve month membership comes with the course.

Where The Skills Fit

Where These Skills Could Take You

Every office needs someone who answers, books, files and smooths things over. The work sits in firms, schools, charities and clinics.

Receptionist

The first voice and face of a business.

Office Support Assistant

Pick up whatever the week throws in.

Administrative Clerk

Records, filing and steady paperwork.

Customer Service Administrator

Handle queries and keep people posted.

Front Desk Coordinator

Run visitors, deliveries and meeting rooms.

Office Junior

Learn the place from the ground up.

Client Services Assistant

Look after accounts and their questions.

General Administrator

Hold the diary and the systems together.

Telephone Services Officer

Manage call flow for a busy team.

Admin Assistant

Support a manager or a whole department.

Roles where these skills are useful, not promised outcomes. Every job is different, and some ask for more study or experience.

The Course

What You'll Learn

Eleven topics, from the front desk to the invoices.

01
The Front Desk
The role and the people who come through it.
Role of a Receptionist
Effective Business Communication
Customer Service Skills
Customer Relationship Management
02
Running The Office
Diaries, procedures and keeping order.
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures
Workplace Health and Safety
03
Systems And Money
The software and the ledger side of the desk.
Introduction to Microsoft Word
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
Included

What You’ll Get

In the Course

  • Front desk, role and communication
  • Customers, service and relationships
  • Organisation, schedules and procedures
  • Money, invoicing and cash

As a Student

  • Self paced, no timetable
  • No exams, at any point
  • Phone and email, tutor support
  • Membership, on completion
Why This One

What Makes It Different

Three reasons this one earns its place.

01
Invoicing And Cash

Invoices, credit policies and cash all sit in the course.

02
Membership On Completion

Twelve months with the Irish administrators association.

03
A CV Someone Reads

The Career Centre gives you a written review of your own.

The Credentials

What You'll Earn

CERTIFICATE

Certificate of Achievement

Issued by the college on completion

Certificate Of Achievement

Yours once the course is finished.

Association Membership

Twelve months, included when you complete.

Industry Accreditation

The college is an ICOES accredited centre.

Getting Started

How It Works

Step one

Get In Touch

Send an enquiry and say what work you want.

Step two

Talk It Over

An advisor runs through the topics with you.

Step three

Pick A Plan

Pay upfront, or take an interest free plan.

Step four

Start Studying

Enrol and the first topics open up.

The Investment

How to Get Started

From €29 / week
Pay upfront, or take an interest free plan.
Interest free payment plan
No deposit, no credit check
Weekly, fortnightly or monthly
Start any day of the year
Enquire Now
Good to Know

Common Questions

Do I need office experience?

None needed. It is built for people starting from scratch.

Do I need to know Word or Excel?

Not at all. Both are taught inside the course.

How long will it take?

It is self paced, so the speed is yours to set.

Are there exams?

None, ever. Activities carry the assessment instead.

What does the invoicing part cover?

Invoices, credit policies and handling cash in an office.

What is the membership?

Twelve months with the Association of Professional Administrators in Ireland.

Is this course accredited?

It is an industry accredited certificate. The college is an ICOES accredited centre. That is not a QQI award and not a national qualification. Office hiring turns on being steady and knowing the tools.

Will it help me find work?

The Career Centre carries listings, templates and a CV review.

Delivered By

About the College

This course is delivered by The Career Academy.

It has over 15 years of experience. It helps more than 25,000 students every year. It is an ICOES accredited centre.

ICOES accredited centreCPD Standards OfficeCareer Centre accessMembership included
Your Desk, Your Office

Enquire Today

Think of the day the place stops working without you.

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