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Certificate in Reception and Office Support

This course gives learners practical skills for front desk and office support roles, covering office procedures, professional communication, customer service, and customer relationship management.

Self paced. Start when you're ready.
6 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Recognised & Accredited

Accredited by recognised organisations including ICOES and the CPD Standards Office. The Career Academy is a member of the International Approval & Recognition Council.

Unlimited Tutor Support & Career Coaching

Round-the-clock support with career coaches guiding CV advice and interview preparation.

Unlimited Access & Career Coaching

Unlimited access to your course with tutors available during business hours, plus career coaching including CV help and interview preparation.

Expand your Network

Connect with fellow professionals through industry events and access resources to propel your career forward.

Path to Career Success

Prepare for roles in business, healthcare, or start your own venture with courses that build your administrative expertise.

Advance Your Earnings

Secure higher-paying administrative roles with our qualifications. Administrative professionals in Ireland earn between €28,000 and €45,000 annually, with experienced Office Managers earning over €50,000.

Free Association of Professional Administrators Membership

Receive a free 12-month membership to the Association of Professional Administrators in Ireland upon completion of this program.

Earn an Industry-Accredited Certificate

Upon successfully completing your course, you'll be awarded a Certificate of Achievement from The Career Academy.

Get Unlimited Support from Industry Experts

Unlimited access to tutor support via phone and email throughout your learning journey.

Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

No specific job, salary or outcome is guaranteed.

What You'll Learn

The 11 Modules Inside The Course

The modules that make up the course, as published by the provider.

11Total Units
11Core Units

Core Units

Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures

 

Workplace Health and Safety
Customer Service Skills
Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
After This Course

Where It Leads Next

Bachelor of Business

Many students use this course as a foundation before moving into further admin or business study, as demonstrated by graduate Hannah continuing her education with a Bachelor of Business.

From Past Students

What Students Say About It

Hannah wasn't sure what career path to take, but after enrolling in the Certificate in Reception & Office Support at The Career Academy, she discovered her passion. Now working as a Sales Administrator, she's continuing her educational journey with a Bachelor of Business.
Hannah · Provider Website
Before You Enquire

Eligibility And The First Steps

Before You Apply

No reception experience or formal admin qualification needed
No prior confidence with customer service required
No prior knowledge of office systems or CRM required
No prior experience with invoicing required
The Money Part

Ways To Pay For It

$29 / week

Interest Free Payment Plan. Pay weekly, fortnightly or monthly. No deposit, no credit check. Total cost: €749.

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

How long does Certificate in Reception and Office Support take to complete?

This course is designed to be completed in approximately 6 months. Study timeframes may vary depending on your pace and prior experience.

Can I study Certificate in Reception and Office Support online?

Yes. This course is available online. You can study from anywhere in Ireland.

How much does Certificate in Reception and Office Support cost?

Pricing varies depending on payment method and any available discounts. Enquire for current pricing and payment options.

What are the entry requirements?

Entry requirements vary by provider. Common requirements include being at least 18 years of age and an Irish citizen or permanent resident. Enquire for the full entry requirements for this course.

The College Behind It

Delivered By A Training Provider

TC
The Career Academy Ireland
In-house career services: job search, resume and interview preparation
Career coaching, CV and cover letter review, LinkedIn profile review, interview preparation, job search resources, one-to-one coaching via Career Success Hub and Business Hub, 24/7 access to self-service resources, and an online career coach (Aisan) with over 10 years of experience.
AAT (Association of Accounting Technicians)International Association of BookkeepersICOESInternational Approval and Registration Centre
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 24 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.