Whether you want a desk at a travel agency or a job on the tour side, start here. You learn destinations, bookings, airline and car rental systems, package tours and the money side. Self paced, online, no exams.
Destinations, package tours and what people book most.
Reservations, car rental, insurance and agency systems.
Already on a desk? This fills the gaps around you.
Travel work lives in agencies, tour desks and booking teams. Days look like quoting trips, taking bookings, fixing changes and keeping people calm.
Quote trips and take bookings.
Match people to trips they will like.
Hold the details of a trip together.
Book cabins, dates and shore trips.
Sort changes, delays and questions.
Sell day trips from a hotel or centre.
Keep the booking system accurate.
Roles where these skills are useful, not promised outcomes. Every employer is different, and some ask for their own booking system training on top.
The industry, then the product, then the booking.
Three things that matter here.
The programme has been reviewed by the industry body.
Airline reservations and agency procedure get their own topics.
Money, insurance and the rules that catch people out.
Plus career support services
Yours when the last topic is done.
Reviewed and endorsed by the Institute of Hospitality.
CV templates, job tips and interview help.
Agency desk, tour work or a first job.
An advisor will run you through the topics.
Upfront, or weekly, fortnightly or monthly.
Enrol and open the industry overview.
None. It starts with an overview of how the industry works.
No. Agency procedure and airline reservations are taught here.
No. There is a whole topic on them.
None, ever. You study when it suits you.
Yes. It was written for people with no background in travel.
Yes. There are no class times to work around.
It is accredited by ICOES and the CPD Standards Office, and the Institute of Hospitality has endorsed the programme. It is not a QQI course and not a national award. Agencies hire on service and system know how, and both are covered.
Talk to a course advisor first. They will walk you through the topics and be straight about what the course does and does not cover.
This course is delivered by The Career Academy.
It is an ICOES accredited centre and holds accreditation with the CPD Standards Office. It has over fifteen years of teaching behind it.
Picture the family that comes back and asks for you by name.