Privacy Policy

Get Course is committed to safeguarding your privacy.

Contact us through our contact form at CONTACT US if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

OR

You can request to view/download your data or delete your data stored in our mailing database/website via this form here: REQUEST TO VIEW/DELETE INFORMATION

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

 

Definitions
  • Personal Data – any information relating to an identified or identifiable natural person.
  • Processing – any operation or set of operations that is performed on Personal Data or on sets of Personal Data.
  • Data subject – a natural person whose Personal Data is being Processed.
  • Child – a natural person under 16 years of age.
  • We/us (either capitalized or not)

 

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, and transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you with information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited to a time period. We will not store your personal data for longer than five (5) years.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure the integrity and confidentiality of data.

 

Data Subject’s Rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right to withdraw any given consent for the Processing of your Personal Data.

 

Data We Gather – Information you have provided us with.

We collect the following data from you when you make an enquiry about one of the courses on our website. This data can include your e-mail address, name, phone number, state of residence and reason for enquiring about the courses, etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. – Information automatically collected about you This includes information that is automatically stored by cookies and other session tools. For example, your IP address, your browsing history on our website (pages you viewed on our website), etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged. – Information from our partners We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.

 

Publicly Available Information We might gather information about you that is publicly available.

How We Use Your Personal Data

We use your Personal Data in order to:

  • enhance your customer experience;
  • fulfill our obligations under law or contract;
  • provide our services to you

This includes for example providing you with other products and services that you have requested e.g. more information on the course/s you enquired about, getting the college who delivers the course to contact you with enrolment information etc.; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services. We use your Personal Data on legitimate grounds and/or with your Consent. On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product, e.g. your request for more information on a course, or enrolment details, or to sign up for our newsletter and courses of the week;
  • to communicate in general about our services/products;

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners);
  • to administer and analyze our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your browsing behaviour to be our legitimate interest. With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters, campaign offers and promotional updates via email and any other form of contact information you provide upon enquiry/opt-in;
  • for other purposes we have asked your consent for;
  • to allow our partners (the college that delivers the course you enquired about) to contact you with enrolment/course information to communicate with you about products/services we offer.

We Process your Personal Data in order to fulfill obligation rising from the law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from the law, but not longer than 3 years. We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context, and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and there would be an appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

 

Who Else Can Access Your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with: Our processing partners:

  • Autopilot HQ – autopilothq.com
  • Instapage – instapage.com
  • Zapier – zapier.com

Connected third parties:

  • Facebook – Facebook.com
  • Improvely – Improverly.com
  • Google Adwords – adwords.google.com

We only work with Processing partners who are able to ensure an adequate level of protection for your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

 

How We Secure Your Data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

 

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

 

Cookies and Other Technologies We Use

We use cookies and/or similar technologies to analyze customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us. You can view our detailed cookie policy here: https://getcourse.co/cookie-policy A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

 

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.

Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.

Analytics cookies – these cookies are used to track the use and performance of our website and services

Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the website operator’s permission.

These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation. You can remove cookies stored on your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

 

Data Controller

Get Course processes data as both a processor and controller as defined in GDPR. The Get Course entity you as a user entered an agreement with when using Get Course’s platform for user data as outlined in ‘how we use your data’ section.

Get Course adheres to the directive of 1995 and the GDPR as of 25th May 2018. Get Course has a data protection officer who is responsible for matter relating to privacy and data protection.

The data protection officer can be reached at: 10 Eagle Street, Brisbane, QLD, 4000

 

 

How We Handle Your Data

The business of Get Course is marketing and involves the collection of personal information from individuals who may be interested in a specific type of service, and the sale of this personal information to our clients, who are businesses that provide services in the area for which the personal information was collected.

We use advertising, for example on social media sites, to attract individuals that may be suited for the business products or services of our clients. We are upfront and open about what we do, and this privacy policy sets out how we collect your personal data, what we do with it, who we give it to, how we keep it safe and how long we store it for. Although we sell personal data, we believe that transparency is important, and we strive to do our best to protect your personal information in accordance with this privacy policy.

 

DEFINITIONS

When we talk about ‘us’, we mean Get Course and the entity detailed in the schedule. We are the operator of this website. When we talk about ‘you’, we mean the person using this website or services of this website or participating in any surveys, questionnaires or quizzes produced by this website. When we talk about ‘client’ we mean the business or businesses that engage or deal with us to purchase the information we collect. Our client(s) details are listed in this schedule. ‘Personal data’ or ‘personal information’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you. It is very important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.

 

STAYING ANONYMOUS

You can browse our website anonymously, although cookies may be collected. You will not be able to access surveys or questionnaires anonymously.

 

COLLECTION OF DATA

We collect personal data about you when you give it to us or explicitly consent for it to be given to us. This generally occurs when you complete an online form, survey, quiz or questionnaire in which case you have chosen to consent to the collection and subsequent sale of your personal data.

We collect and process the minimum amount of information we need to be able to sell your details to our client, so that our client is able to contact you about their services and deliver effectively to you the service you have expressed interest in, or to fulfill a service contract, or to meet a legal obligation. How much data we collect depends on the type of service you have expressed an interest in.

This information can include:

  • Your computer’s IP address.
  • Your computer’s software details.
  • Your page visit information.
  • Your browsing patterns.
  • Other sites you’ve visited.

We will not seek sensitive personal data from you, such as health details or information revealing your religious beliefs or ethnic origin. Other than listed above, we do not collect financial information relating to you such as bank card details.

 

COOKIES

We may also use ‘cookies’ on our website to provide a way for the website to recognize you and keep a track of your preferences, and to enable you to contact us directly from the website. Cookies may also be used to optimize website speed for your convenience, to allow you to customize our web pages and so that you do not have to keep filling in your details repeatedly. We may collect information about your IP address and how you used our site. That data collected by cookies does not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our website and send you information more specific to your needs or to invite you to purchase one of our services.

 

USE OF DATA

We sell your personal data to our clients who may use your personal data to contact you about products or services they deliver or sell. It allows us to align the products and services of our clients as closely as possible to your needs and situation. Our clients may then contact you to offer or market their services to you.

We process data by selling it and transferring it to our clients to enable our clients to deliver to you, products, services and information that you have expressed interest in, or that are compatible with the reason you provided your personal data. We may do this because you gave your consent. Once we have delivered your personal data to our client, that client becomes the controller of your personal data and they will treat your personal data in accordance with their privacy policy. Once your personal data has been delivered to our client we are no longer responsible for your personal data. Our clients have their own privacy policies in relation to the data they hold or process. You can ask them about their privacy policy when they contact you. We may also process your usage data (your IP address, geographical location, manner in which you used our site etc) for our legitimate business purpose of monitoring and improving our website. We will also disclose your personal data where legally compelled to do so.

 

STORAGE AND DISCLOSURE OF DATA

The personal data you provide to us is stored at CRM which has strict security to ensure data protection, integrity and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data. From CRM, your data is then transferred to our client. Such a transfer may include the transfer of information across borders depending on where the client is. This means your data may be transferred to, and stored, on computers outside of your state or country and the data protection laws may be different from those where you live. By agreeing to this policy, you agree to such a transfer. Data is deleted from our storage at CRM every 30 days. This means, that if we have collected your personal data, we will delete it within 31 days. CRM have its own privacy policy in relation to how they manage and store your personal information.

 

COLLECTION OF DATA FROM MINORS

We do not intend to collect the personal data of persons under the age of 13. If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed (use the contact information in the schedule below).

 

DATA RIGHTS

At your request, we will tell you what personal data about you is being processed, on what basis, and by whom. If you decide your data should not be processed for one or more purposes, you may withdraw your consent from using your data in that way. Please note that we will action your request as soon as practically possible however such a request will not take effect immediately and you may still be contacted by our client in the meantime. You may amend inaccurate, incomplete or outdated personal data at any time by applying directly to us using the contact information in the schedule below. You may also request that all personal data we have collected about you be deleted from our records and erased from information stored by any third-party organisations processing data on our behalf. We have implemented an ongoing destruction process so that any collected data is securely destroyed within 31 days of collection. If data we have collected about you is processed using automated means, you have the right to receive that data in a structured, machine-readable format and to transmit it to another data controller without hindrance.

CONTACT US

Please let us know if you have any requests, feedback or concerns regarding the way we manage your personal data. Use the contact details listed in the below schedule. We will respond to you within 30 days and take action, within reason, as quickly as possible. If you are not happy with how we manage your concerns, you can contact your local data protection supervisory office, which in the UK is the Information Office Commissioner. Changes to this Privacy Notice It is important to us that our privacy notice is regularly reviewed and we will do so to keep it relevant and up to date with changing laws. We will notify you of any changes by posting the new policy on this page. Where used in this privacy policy, we and us means: This website is owned and operated by Illumewise Ltd.

 

Contact Information

Get Course and its associated companies.

Brisbane Office:
10 Eagle Street, Brisbane, QLD, 4000

Sydney Office:
Level 35, Tower One Barangaroo, Sydney

Email:  [email protected]

 

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. The last modification was made on July 2022.